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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Messaging

We do not like the new Office Chat feature...parents are sending messages through that and the staff is not seeing the message and we do not want all the staff to be admin. I am not sure why this was added and would love to see it removed.
Guest 25 days ago in Desktop User Suggestions 0

Roll Call for Multiple Classrooms

Customize roll call report to include multiple classrooms on one sheet.
Guest 25 days ago in Desktop User Suggestions 0

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 2 months ago in Procare Desktop / External 1 Will Not Implement

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford 8 months ago in Online Ideas Workspace / OL - Billing & Accounting / Tuition Express/Payments 0 Planned

Cadence - Add 'FTE Eligible' and 'Allow' Fields to 'GET /room/list/{id}' API

Cadence would like to add the FTE Eligible field to the GET /room/list/{id} API. They will use this existing field to indicate whether the room is allowing enrollments or not on their end.
Kevin Vergel-De-Dios 2 months ago in SCW 0 Future consideration

Print Monthly Sign In-Out Sheets

The ability to print monthly sign-out sheets for students on the student sign in section of procare online.
Davina Metts 10 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

staff timecard transfer from online to desktop

automatically transferring staff timecards from online to the desktop version
Guest 25 days ago in Desktop User Suggestions 0

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest about 1 year ago in TE Transactions / Increase TE Adoption 0

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 5 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Leads 4 Planned