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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 1 day ago in Online Ideas Workspace / OL - Billing & Accounting 0

Attendance Proports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 5 days ago in Online Ideas Workspace / OL - Reports 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 4 days ago in TE Transactions / Center Daily Tasks 0

Add the Child Plud Upload Documents functionality to Procare Online / Engagement

Add in the functionality to - Select what documents are required from families for the student.- Send a link to the parents for the documents- Include validation with name and birthday- Clearly show what documents are required and how to upload them
Beth Carlin 1 day ago in Online Ideas Workspace / OL - Documents 0

Report for Subsidy Accounts

Breakdown Report that tells you monthly what is billed to each Subsidy account.
Guest 2 days ago in Desktop User Suggestions 0

Be able to track subsidy the same as Desktop -- all the same capabilities

BAM 15529103 - Be able to track subsidies the same as Desktop -- all the same capabilities
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Be able to click and see the full comment written on the ledger once things are posted to the ledger.

Once a comment is posted to the ledger, if it's a longer comment you can't see the full comment, it cuts off and there is no way to view it while in the ledger. It would be helpful if you could click on the comment and scroll through it to read it...
Guest 2 days ago in Desktop User Suggestions 0

Be able to expand the ledger to a bigger size

It would be helpful if you could click and drag the ledger to a bigger size for viewing, it would allow you to see more detail including the full comments written, right now the comments are cut off and you can't click on them to view them in full.
Guest 2 days ago in Desktop User Suggestions 0

I would like to suggest one sign in code vs two. I do not see a need for two. Parents are very annoyed that two is required. Please let me know if this could change. Thank you.

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Guest 2 days ago in Desktop User Suggestions 0

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 9 days ago in Online Ideas Workspace / OL - Student Data 0