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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Child Photos in DV: Child Information (Tracking)

Individual Kiddie Academy locations have a longstanding complaint about how the child information (tracking) DV table doesn't allow the option to see photos similar to how it does on the account information data viewer report. Other KA locations h...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 Planned

Admin notification for incident reports

When a staff member fills out an incident report it would be nice if the admin could get a notification so we can sign and approve it to be sent to the parents.
Guest 12 months ago in Desktop User Suggestions 0

being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...
Guest 12 months ago in Desktop User Suggestions 0

Viewing non linked sibling ledgers from app

If a parent is paying for multiple student's services and those students are not siblings (meaning they are not linked) parents should be able to view both ledgers from the app just like they are able to view from online. There is no way to switch...
Marissa Ryan about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 2 Already exists

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest about 1 year ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest about 1 year ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline about 1 year ago in Online Ideas Workspace / Other 0 In Review

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest about 1 year ago in Desktop User Suggestions 0

Ability to change wording in invoice email

Customer does not use TE because they are affiliated with a church that uses its own payment processor. The wording that goes out on the invoice email to parents is very confusing, because it prompts them to pay in the app, which they don't do. Th...
Shelby Hansen about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration