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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest about 1 year ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline about 1 year ago in Online Ideas Workspace / Other 0 In Review

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest about 1 year ago in Desktop User Suggestions 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd about 1 year ago in Online Ideas Workspace / OL - Student Data 0 In Review

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest about 1 year ago in Desktop User Suggestions 0

Sync Staff Phone numbers

Staff phone numbers do not sync over. Is it possible to ensure they do?
Guest about 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 Future consideration

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton about 1 year ago in Online Ideas Workspace / OL - Staff Messaging 0

Activity customization

Would like more options to customize the daily activities (like Mood?) Wanted to have a Behavior activity but did not like the Mood option.
Guest about 4 years ago in Online Ideas Workspace / OL - Daily Activities 0

Staff Time Round Up

Client would appreciate if Staff time rounded up like in Procare Desktop. Wants staff to be able to clock in a few minutes early, but struggling with having time pull exact minutes as she runs into issues with OT etc.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 In Review

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest about 1 year ago in Desktop User Suggestions 0