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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 13 days ago in Procare Desktop / External 0

Move MSGR report to TE Corp Reports

Feature Request: Restricting Access to the MSGR Report Background: The Primrose Schools of South Tulsa and Midtown Tulsa, owned by Kelli Miller, have raised concerns regarding the MSGR report. Currently, this report is visible to all users marked ...
Pamela Armstrong 6 days ago in Primrose Private Ideas / Reporting 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak about 1 month ago in Procare Desktop / External 0

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 21 days ago in Procare Desktop / Internal Facing 0

Translating to Spanish for families

In the southern region families have mixed language needs. English and Spanish are the primary languages. Currently families are not able to opt for information to be translated in Spanish and the system does not offer an option for the message to...
Guest 4 days ago in Desktop User Suggestions 0

Tax Receipts for Canadian Customers

Need the ability to generate tax receipts for Canadian tax papers via Procare Desktop. With the ability to email them out similar to invoices.
Guest 4 days ago in Desktop User Suggestions 0

Add images to incidents

Ive had a handful of centers ask for a way to streamline the incident report option by adding pictures of the incident with the sharing of the activity. At the moment, i have told them to send pictures separately but that doesn't complete the inci...
Jose Arias 4 days ago in Online Ideas Workspace / OL - Daily Activities 0

Allow more than one Super Admin

The super admin would like to have other team members have the same access to their multi site registries.
Guest 4 days ago in Professional Development / Learning Management System 0

Update time frame for auto-checkout of children on timecards.

There appears to have been a change to the children timecards where they are automatically checked out at the time of our closure if their parents had not. I would like to figure out how to change that or have it reverted back. Per state licensing...
Guest 4 days ago in Desktop User Suggestions 0