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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Adding a Notes Section/Box in the Pending Registrations Screen

There are situations where the client receives new family registrations but those registrations have to sit for an extended period of time so the client was hoping that we could add a note section under the Registrations > Approval screen so th...
Robert Skylis over 2 years ago in SCW 0

TE Portfolio Monitoring not showing correct processing amounts

PBI shows this BAM has processed -$61 in the last year, but BAM shows they have been processing all year long. Report I used in PBI: https://app.powerbi.com/groups/99727438-bf4f-43fb-93fb-e3d4f50216d6/reports/b2b33983-7b61-4f5c-a129-947b815420bb/R...
Anastasia Goggins over 2 years ago in Data Platform / Defect/Bug 0 Planned

Voids- show the information that is entered on the void screen

Customer would like to be able to see information that is added when a void is done on a transaction on the parent ledger. Maybe it is added to the comments, or a 2nd line is created for the actual void transaction and comments?
Leanne Scope over 2 years ago in Procare Desktop / External 0 Will Not Implement

Enhancement to Electronic Meal Counts

We currently use DCW software for direct entry to capture point of service meal counts. It has been noted by PA Dept of Education that DCW does not meet the following two requirements (also highlighted yellow on page 2 of the Record Keeping Announ...
Melissa Winterborne over 2 years ago in SCW 0

Option for formula billing to ignore school close days

User would like the option to charge students for days they are scheduled, and the school is scheduled to be closed.
Owen Carlson over 2 years ago in Procare Desktop / External 0 In Review

Enhance deposit summary report

Would like to be able to see on a report all deposits in the month, with date deposit closed in Procare, and which bank it was coded to in Procare. Could be done 1 of 2 ways: 1) On the current Deposit Summary Report, include the bank that the depo...
Leanne Scope over 2 years ago in Procare Desktop / External 0 Will Not Implement

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft almost 5 years ago in TE Transactions / Procare Cust Support / Reduce Resources to support TE 0

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest almost 5 years ago in SCW 1 Will not implement

Adjustment Types

When setting up Type - Fees for adjustments, it would be nice to be able to have the lock function to restrict an adjustment type to just certain centres.
Guest over 2 years ago in SCW 1

Update software to be able to split family billing of parent managed calendars.

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...
Guest almost 5 years ago in SCW 0 Will not implement