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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Increase field length of Child Name in the Customer Statements

In the Standard Customer Statement, the length of the field in the header for the Child Name is too short. The name is being truncated by the placement of the Primary Classroom next to it. We have a parent who says this will compromise submission ...
Guest about 1 month ago in Desktop User Suggestions 0

Admin should not have to approve absences in FE

The absences show up on the Dashboard in FE and admin needs to approve them in order for the "Pending Approvals" to get to zero. This is just another step that admin do not want to do. There is currently no way to turn this off. Harrison Village C...
Brenda Cave 5 months ago in Online Ideas Workspace / OL - Dashboard 0

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook over 2 years ago in Procare Desktop / Internal Facing 1 Planned

Phone Numbers in Desktop Don't Update Inside Desktop

Hi, when I change a phone number (cell phone) in the desktop database it does not pull that information into the text messaging dialogue box. Hey engineers - that's some lazy coding!
Guest 2 months ago in Desktop User Suggestions 0

Sort option for existing corp report

Customer would like to have an option to sort the Child Enrollment Summary corporate report by school code (e.g. S1, S2, S3, etc.) Module/Asset – FD Desired Fields – Same as current report Parameters/Filters – Same as current report but with a sor...
Jesse Hartman 2 months ago in Desktop User Suggestions 0

ACH Refunds

Allow for centers to refund via ACH
Ali Knapp 2 months ago in Tuition Express / Center Daily Tasks 0

Attendance Codes

It would be really great if we could specifically code absences with reasons like Late Arrival, Medical Absence, Illness, etc! Then, having a report to give us specific numbers associated with this code
Guest 2 months ago in Desktop User Suggestions 0

Allow batch work history status changes

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...
Courtney Iversen over 1 year ago in Procare Desktop / External 2 Future consideration

Leads bulk upload

Client (BAM 49807467) has 100 leads to add in manually. They had already done an application process so they have 100 families waitlisted. A bulk upload options would be so helpful!
Kami Lee 2 months ago in Online Ideas Workspace / OL - Leads 0

Filters should NOT reset when log out

Recently, after an update I believe, the filters I choose go away everytime I log out of the software. It should NOT reset unless I tell it too. Now I have to do the filter to enrolled students only EVERYTIME I log in.
Guest 2 months ago in Desktop User Suggestions 0