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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Make a notation of possible convenience charge for using credit card.

Although I notify our clients that there will be a 3% convenience fee for using a credit card, I have had many complain that this is not indicated on the link they are given for set up. I understand that a specific amount may vary from place to pl...
Guest about 1 year ago in Desktop User Suggestions 0

Employee Onboarding Digitization

Like the MyProcare feature that offers the ability to digitize registration of children, I think a great ProCare feature would be the digitalization of employee onboarding.
Guest about 1 year ago in Desktop User Suggestions 0

Confidentiality in the engagement side and Meals

All teachers have availability to all classrooms in the engagement side. We feel like this could cause a confidentiality issue. Teachers have also accidently made changes in other classrooms. I have call Procare help desk and I was told there is n...
Guest about 1 year ago in Desktop User Suggestions 0

SW Revenue Percentile Blank for SCW Accounts in Salesforce

Here is an example: Root ID: 18158254 Link to SF Hierarchy: https://procaresoftware.lightning.force.com/one/one.app#eyJjb21wb25lbnREZWYiOiJzZmE6aGllcmFyY2h5RnVsbFZpZXciLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiMDAxOFcwMDAwMXc4NmVxUUFBIiwic09iamVjdE5hbWU...
Anastasia Goggins about 1 year ago in Data Platform / Defect/Bug 0 Planned

Email template positions change after edits

When updating some of our email templates through Setup>System Config>Email on the Business Level. The drop down menus keep switching after I edit some of the templates
Karen Alexander about 1 year ago in SCW 0 Future consideration

Waitlist time zone configuration

The time zone on the waitlist tile is listed in Eastern time and not the local time the center is in.
Karen Alexander about 1 year ago in SCW 0 Future consideration

Exporting reports to excel - could use improvement

When the reports export to excel they export formatted to print, not to manipulate the data. If I export to excel I want to manipulate, otherwise I would just print. Could you update the export function to more streamline the export so I don't hav...
Guest about 1 year ago in Desktop User Suggestions 0

YMCAOC - Add Staff to the Historical Flash Count Enhanced Report

This will give us the Staff historical flash count in addition to the children to help us monitor live ratios
Guest about 1 year ago in SCW 0 Future consideration

YMCAOC - Have Separate Tabs for Each Program With Their Totals On the Live View Export

We like to keep track of live attendance totals for each program and this will make it easier for us to get those if they are separated out onto individual tabs with their totals.
Guest about 1 year ago in SCW 0 Future consideration

YMCAOC - Add Overall Totals to the Live Ratio Tile Screen

We like to keep track of not only the individual room live ratios, but also the overall live ratio for that center.
Guest about 1 year ago in SCW 0 Planned