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Procare Desktop

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Billing Box import utility

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The school district is going to be implementing an automated process by which families can apply for fee ass...
Jesse Hartman 7 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Corporate version of FTE report

Customer wants to be able to pull their FTE data from a corporate report rather than location by location. They would like to see a corporate report that mirrors 'Weekly FTE Report by Classroom' found under Standard Reports > Family Data > C...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 In Review

Add sick time to pay stub

As of January 1, 2024, Minnesota has implemented the Earned Sick and Safe Time Law - which requires sick time used and sick time available to be on employee's pay stubs. It simply has to be present, meaning the schools can handwrite this info onto...
Red Lake about 1 year ago in Procare Desktop / Internal Facing 2 Already exists

Toggle box to prevent children being registered as pickups

One of the many pain points for the attendance tracker, is the center accidentally clicking new registration under the child's name. The parents will then try and register using that number and then it won't work and they have to call in to suppor...
Gregory Wilson over 2 years ago in Procare Desktop / Internal Facing 0 Future consideration

Dayforce integration or API

Customer uses Dayforce as their time and attendance solution, and need to have a connection with Desktop where they can sync attendance data in real time so that the information on their dashboard (engagement) is accurate. Ideally it would be from...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

FTE report by status/month

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Add billing items through schedule templates

Customer wants to add billing lines to schedule templates so when a template is added to a child's record then there are billing lines added at the same time and tied to the schedule. Default line items associated with a schedule template would al...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 0 In Review

Chip Reader for credit/debit cards

Customer has reported that a family's card was flagged by their bank as a fraudulent charge because the card was swiped instead of using the EMV chip on their card. Customer is extremely concerned that the industry is moving along and we are not k...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Direct Deposit Bank Account Offset Adjustments- Unmask bank account

Procare DT - Extra - Payroll Direct Deposit:Direct deposit is configured to create an Offset Account – a Balanced Account. Direct deposit Extra is configured with center bank account check marked "Include As Offset Account". The Issue:The direct d...
Preston Holden about 2 years ago in Procare Desktop / External 1 Already exists