Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1662

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 3 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty about 2 months ago in Procare Desktop / Enterprise Support 0 In Review

Attendance Based Subsidy Solution

Centers are often reimbursed based on Attendance. While they invoice private pay families a set, weekly amount. State and County subsidies often take into consideration: The Student's AttendanceThe number of Weekdays in a monthThe number of Holida...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Subsidy 6

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 3 months ago in SCW 0 Future consideration

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 6 months ago in Procare Desktop 1 Will Not Implement

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

"Children Currently Checked In" should show scheduled sign out time.

On the dashboard where it shows "Children Currently Checked In", it would be beneficial to see their scheduled time out either instead of their time in or in addition to their time in. Additionally, it would be nice if they were highlighted in red...
Guest 29 days ago in Desktop User Suggestions 0

Inventory system

It would be very useful to implement an inventory system for infants, to keep track of diapers, wipes, changes of clothes. Parents bring in the supplies for their children, and each week the teachers have to do a manual count of inventory. If ther...
Guest 29 days ago in Desktop User Suggestions 0

Emailing Statements in procare desktop

When we are on a parent ledger and pull up a customer statement on report view and click the email report icon on the top left of the report, that it would default the parent email address in there for that parent or let you toggle which payer ema...
Guest 29 days ago in Desktop User Suggestions 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 8 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration