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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 5 months ago in Procare Desktop / External 0

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook 8 months ago in Procare Desktop / Internal Facing 0 Future consideration

We are in need of a report that alerts us when child physicals are coming up due

We currently enter the child's most recent physical. All physicals are due annually. We can then generate a report that list all students with their physical dates and highlights those coming up
Guest about 2 months ago in Desktop User Suggestions 0

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Documents 0

Sync the staff timecards through the app and desktop just like you do with the students.

This is beneficial for the staff to check in/out through the app, which is much simpler and more successful than checking in/out through the desktop. Admin uses the desktop to enter any other situations (Sick, Holiday, PTO, etc.) but it doesn't sh...
Guest 3 months ago in Desktop User Suggestions 0

Auto check out at specified end of day time

Having to constantly fix parent check in/out problems is extremely inconvenient. We would like children to automatically be signed out at the end of the day, at a specified time, like we had with EZ Care
Guest about 2 months ago in Desktop User Suggestions 0

Child custody settings for authorized adults

looking for a way to enter custody requirements for authorized pick up. As an example: dad (and the authorized pick up he lists) have custody on the 1, 3, 5 weekend. When entering his (and others) pick up information, set parameters to allow him t...
Guest about 2 months ago in Desktop User Suggestions 0

Staff Pay periods and Filters

Problem: I spoke with Melisa at Primrose School of Apple Valley. She demonstrated under 'Staff Management' > 'Timecard' > 'Monthly' when using 'Biweekly' filter, it defaults to a start date of 'almost a month ago' (e.g. on 10/21, defaults to...
Tessa Robinson about 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions that the families have marked that they read/agreed to during the registration process. Many schools need this as a licensing requireme...
Courtney Masters over 1 year ago in SCW 1

Integration for QuickBooks Online

Procare Desktop currently offers an integration with the non-SaaS version of Quickbooks, but this version of the software is being phased out by Intuit. There is a need for an integration with the QuickBooks Online platform which is replacing the ...
Jesse Hartman 8 months ago in Procare Desktop / External 0