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Online Ideas Workspace

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Add time stamp for last update to Billing Filter Buttons

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...
Brian Bistline 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Notification email upon creation of lead from registration

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....
Jesse Hartman about 1 month ago in Online Ideas Workspace / OL - Notifications 0

newsletter functionality in the app or better ability to create, manage, and send newsletters from the web browser on a tablet display

BAM 54082048 Newsletter functionality in the app or better ability to create, manage, and send newsletters from the web browser on a tablet display
Pam Littleton 12 days ago in Online Ideas Workspace / OL - Newsletters 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd 16 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton 16 days ago in Online Ideas Workspace / OL - Student Data 0

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton 16 days ago in Online Ideas Workspace / OL - Daily Activities 0

Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so

BAM 96329000 - Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so
Pam Littleton 16 days ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0