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Procare Desktop

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User/Timestamp data for Enrollment Status

Customer would like to see user and timestamp data for changes made to enrollment status within Desktop that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to ...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 1 Planned

Integration with Everbridge

Customer is a city in Florida that uses a third party (Everbridge) to provide disaster / critical event management software - it is used as a mass notification tool. The purpose for the integration would be for Procare to push select data (general...
Jesse Hartman about 1 year ago in Procare Desktop / Internal Facing 1 Will Not Implement

Add spell check for emailing parents

Customers would like to have spell check when composing emails to parents in Procare Desktop
Leanne Scope about 3 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.

Corporate user is looking for a report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.
Kelsey Boyd about 2 years ago in Procare Desktop / Enterprise Support 1 Will Not Implement

More Detailed Formula Billing Report

A center requested that we add a more detailed formula billing report, that includes information like what days the hours came from.
Jessica Nakma about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Store Receipts from Online TE Transactions

The receipts from online TE transactions should be stored within DT. It would allow centers to print physical receipts for their records and give them another way to verify to parents that their payments have been received, should they ask for it.
Jessica Nakma about 2 years ago in Procare Desktop / External 0 Will Not Implement

Scheduled Capacity Changes

Customer may change licensing parameters for different classrooms for lower or higher capacity and/or ratio and they want to make those changes effective in advance. They want to be able to add start and end dates for different configurations.
Jesse Hartman about 1 year ago in Procare Desktop / Internal Facing 1 Will Not Implement

Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 2 Already exists

Parent notifications of changes to ledger

Customer would like to see a feature that would notify payers via email when there have been changes made to their ledger. The business case is that while the customer has the ability to send out a bulk email to families about charges being proces...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Merge Letters Select by Family instead of by Student

Center would like the ability to switch between filtering by all students on an account and just one when attempting to send out merge letters via email. They do not use merge fields and are attempting to send an email to every family with a balan...
Owen Carlson about 2 years ago in Procare Desktop / External 0 Will Not Implement