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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fillable Forms for E-Documents

Fillable pdf forms, where you can click into a box and just start typing, are not compatible with our E-docs system. Clients who upload these fillable forms report that their applicants have to now click "annotate" and "T" for text select the box,...
Guest about 4 years ago in Online Ideas Workspace / Other 3 Already exists

Customizable Invite

We need to make the parent invite email customizable. We have several centers that do not work with children and when they are inviting people to use the software it looks poorly on them as the email caters to children and not adults.
Courtney Masters almost 4 years ago in Online Ideas Workspace / OL - My School / Other 4 Future consideration

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 11 months ago in Online Ideas Workspace / OL - Staff Management 1 Future consideration

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 4 months ago in Procare Desktop / Enterprise Support 0 In Review

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 4 months ago in SCW 1 Future consideration

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Custom Headcount Report per Child Annually

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
Mike Mercer 4 months ago in SCW 0 Future consideration

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 12 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 6 months ago in Procare Desktop / Internal Facing 3 Needs More Information