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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 12 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Custom Headcount Report per Child Annually

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
Mike Mercer 4 months ago in SCW 0 Future consideration

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 6 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen 12 months ago in Procare Desktop / External 0 In Review

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement

MESSAGES READ NOTICE

Please can you make it possible for us to view our messages are read. We need to see that a parent it getting and reading messages. I cannot express how IMPORTANT THIS FEATURE would be.
Guest 4 months ago in Desktop User Suggestions 0

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

When a Third Party Contract Expires, Have SCW Automatically Uncheck the Subsidy Sponsor Box On PRA

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...
Kevin Vergel-De-Dios 6 months ago in SCW 0 Future consideration

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 4 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Sync Allergy Info to online from Desktop and Allergy Icon available online

It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Guest 10 months ago in Desktop User Suggestions 0