Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Reports 0

Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)

BAM 89979532 - Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Restore Historical fees feature in Tuition Express site so data can be pulled for an entire year.

Restoration of the Historical fees feature so that data can be accessed over a period of time, not just monthly. It was good to be able to look at things over a fiscal year or quarterly.
Guest 2 months ago in Desktop User Suggestions 0

Create a state-specific Income Eligibility Form (IES) along with the child enrollment form.

You can use the software to print state-specific Income Eligibility Forms (IEFs) (also referred to as Meal Benefit Forms or Household Income Sheets, depending on the state) along with a child enrollment form. The form will prepopulate the names, a...
Guest 2 months ago in Desktop User Suggestions 0

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 12 months ago in Online Ideas Workspace / OL - Staff Management 1 Future consideration

Simplify Documents feature

Client was very disappointed with the documents feature. Feels it is too complicated for the parents, needs to be very easy and clear on how to sign, add info. (I did show her the Help Center articles which help, but she thought those too were too...
Guest almost 4 years ago in Online Ideas Workspace / Other 0 Already exists

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest 2 months ago in Desktop User Suggestions 0

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 4 months ago in SCW 0 Future consideration