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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

After 2025.11.1 update

Guest 2 months ago in Desktop User Suggestions 0

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee about 1 year ago in Online Ideas Workspace / OL - Staff Management 1 Future consideration

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement

Staff Schedule visible on app

Allow Staff to access the Staff Schedule from the app
Rob Relf 8 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Customizable Recurring Payment Authorization Email

The current Recurring Payment Authorization email that is sent from Procare Desktop does not provide the ability to customize the message. We have many families that speak Spanish, but the message is only in English
Guest 2 months ago in Desktop User Suggestions 0

CDS - Custom Procare Extra - ZKTeco Door Controller

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...
Preston Holden 2 months ago in Procare Desktop / Enterprise Support 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

connect to iowa CCA portal, to allow attendance submission.

No description provided
Guest 2 months ago in Desktop User Suggestions 0