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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Child custody settings for authorized adults

looking for a way to enter custody requirements for authorized pick up. As an example: dad (and the authorized pick up he lists) have custody on the 1, 3, 5 weekend. When entering his (and others) pick up information, set parameters to allow him t...
Guest 3 months ago in Desktop User Suggestions 0

Allow SCW parents to create parent portal 2 credentials in the Family portal

Currently SCW Administrators have to create parent 2 login credentials as these are not created automatically during registration as they are for Parent 1. If this could be a feature in the parent portal then guardian one would be able to setup th...
Tammy Schroeder about 1 year ago in SCW 0

Staff Pay periods and Filters

Problem: I spoke with Melisa at Primrose School of Apple Valley. She demonstrated under 'Staff Management' > 'Timecard' > 'Monthly' when using 'Biweekly' filter, it defaults to a start date of 'almost a month ago' (e.g. on 10/21, defaults to...
Tessa Robinson 3 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Add persistent passwords, facial IDs or fingerprint scans to inSite apps

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better
Mike Mercer 8 months ago in SCW 0

Reporting Absences

We would like to see a feature that allows office staff to report absences of children. If this is possible, please allow user defined absence reasons to be added under functions so the staff can select the absence type. The system can allow staff...
Guest 3 months ago in Desktop User Suggestions 0

Greater flexibility with Standard Amounts

Customer would like to be able to apply Standard Amount adjustments to specific subsets of accounts when using the button to update billing boxes. Configuration > System > Accounting Management > Family Accounting > Standard Amounts Wh...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 0 Planned

Migrate TE email service to sendgrid

Currently TE emails are sent from an internal email service only accessible by development and without significant expansion capabilities. We would like to explore the possibility of migrating these emails to get sent via Sendgrid for a number of ...
Nick Sarbaum over 1 year ago in Tuition Express / Operational Efficiency 0 Planned

Programs in cart not counting toward capacity levels

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...
Mike Mercer 11 months ago in SCW 0 Planned

ability for families to deactivate their own account and not require them to contact their center to get deactivated

Create the ability for families to deactivate their own accounts without requiring them to contact their center to do so. Ideally, if the family has a $0 balance, they should be able to deactivate their account without the need to contact the cent...
Chelsea Buckborough 6 months ago in Online Ideas Workspace / OL - School Settings 1

Have the ability to attach more then one attachment when emailing families.

This will eliminate sending more then one email to families. We send monthly updates with document attached to our families. It gets frustrating having to send so many emails disussing the same topics because we are only able to attach one documen...
Guest 3 months ago in Desktop User Suggestions 0