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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1797

Simplify Documents feature

Client was very disappointed with the documents feature. Feels it is too complicated for the parents, needs to be very easy and clear on how to sign, add info. (I did show her the Help Center articles which help, but she thought those too were too...
Guest almost 4 years ago in Online Ideas Workspace / Other 0 Already exists

Have PRA rates show all at once without needing the 'Expand Rates' option.

When adding PRA's manually to a student account there is a drop down menu for Rate options to appear. There is also an option to 'Expand Rates' that forces the window to refresh and show all available rates. An enterprise client has requested that...
Guest 4 months ago in SCW 0 Needs More Information

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 4 months ago in SCW 0 Future consideration

Programs - Bulk Unenrollment

customer would love the ability to unenroll students from programs to save time when reassigning and utilizing the program feature functionality.
Mary Lynn 2 months ago in Online Ideas Workspace / OL - Programs 1 Future consideration

Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton 2 months ago in Online Ideas Workspace / OL - Reports 0