We would like to request a report that will give monthly attendance and enrollment by age and payment

Celebree is requesting that the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months. They need this for projection reporting.

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions

The account key is treated as the identifier to a family account and should in theory be unique. Please consider requiring this to be unique or at least flagging the way adding a person day when attempting to create a duplicate.

Previously we received a pop up when entering a cash or check payment asking if we wanted to print the receipt. This is no longer a feature, when talking to procare support she suggested that I make it be a suggestion.

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...

Fillable pdf forms, where you can click into a box and just start typing, are not compatible with our E-docs system. Clients who upload these fillable forms report that their applicants have to now click "annotate" and "T" for text select the box,...

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...