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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton 2 months ago in Online Ideas Workspace / OL - Reports 0

Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)

BAM 89979532 - Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)
Pam Littleton 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

Sync Allergy Info to online from Desktop and Allergy Icon available online

It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Guest 11 months ago in Desktop User Suggestions 0

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 7 months ago in Procare Desktop / Internal Facing 3 Needs More Information

CRM Payments to show in Billing Account ledger

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kelli Boreson about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Restore Historical fees feature in Tuition Express site so data can be pulled for an entire year.

Restoration of the Historical fees feature so that data can be accessed over a period of time, not just monthly. It was good to be able to look at things over a fiscal year or quarterly.
Guest 2 months ago in Desktop User Suggestions 0

Create a state-specific Income Eligibility Form (IES) along with the child enrollment form.

You can use the software to print state-specific Income Eligibility Forms (IEFs) (also referred to as Meal Benefit Forms or Household Income Sheets, depending on the state) along with a child enrollment form. The form will prepopulate the names, a...
Guest 2 months ago in Desktop User Suggestions 0

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest 2 months ago in Desktop User Suggestions 0