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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Admin notification for incident reports

When a staff member fills out an incident report it would be nice if the admin could get a notification so we can sign and approve it to be sent to the parents.
Guest 3 months ago in Desktop User Suggestions 0

being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...
Guest 3 months ago in Desktop User Suggestions 0

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest almost 5 years ago in SCW 2

Make transaction response error messages more user friendly

Many of the transaction response error messages are not very user friendly, and result in confusion for our end users. Rather than having each platform transform the message into something more user friendly, we should consider enhancing these to ...
Mari Triphahn 6 months ago in Tuition Express / Reduce Resources to support TE 0

User/Timestamp data for Child Schedules

Customer would like to see user and timestamp data for changes made to schedules that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do so currently because...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1

User/Timestamp data for Billing Box entries

Customer would like to see user and timestamp data for changes made to records within the Billing Box that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1

Archive old users

System Configuration > Locations & Users > Procare users Customer reported that for their situation (many locations under a single IKN), it would be very useful to be able to archive inactive users and remove them from the view of active...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 2 Planned

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline 3 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Add Waitlist to the list of statuses

Would help with workflow
Guest about 2 years ago in SCW 1 Planned

SCW - Auto-create 4 Digit Pins on Insites App

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...
Dilan Roopan about 1 year ago in SCW 0