Cadence would like to have the ability for GL data to reflect on financial reports in SCW when creating and using new type fees set up at the center level in SCW. Right now, this data only properly reflects on reporting when creating and using the...

Currently SCW Administrators have to create parent 2 login credentials as these are not created automatically during registration as they are for Parent 1. If this could be a feature in the parent portal then guardian one would be able to setup th...

Wisconsin Youth would like to there to be an enhancement to the immunization report found under reports>child>immunization report would also pull the child's unique DCW ID in addition to all the other information

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...