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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 9 months ago in Procare Desktop / External 1 Will Not Implement

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright almost 3 years ago in TE Transactions / Operational Efficiency 1 Will not implement

Hide Feature on the review & import new families

I’d like to suggest a feature enhancement for the MyProcare > Review & Import > New Families tab. Currently, there is a Hide option available when importing families, but it would be extremely helpful to have this feature available in th...
Guest 2 months ago in Desktop User Suggestions 0

Mandate break time of 30 mins for the employees

Dear Procare Team, We are reaching out to request an enhancement to Procare’s time-tracking functionality to help us comply with regulatory requirements set by the Washington Department of Children, Youth, and Families (DCYF). Specifically, we nee...
Guest 2 months ago in Desktop User Suggestions 0

Archive/Filter for Tracking Items

Customer would like a way to archive or hide Tracking Items. Management of Tracking Items is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously used Trackin...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 Planned

Archive/Filter for Enrollment Statuses

Customer would like a way to archive or hide enrollment statuses. Management of enrollment statuses is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously us...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 Planned

On Income statement -12 months can you add the monthly Budget after the description, so i can compare my actuals with the budgeted amounts

No description provided
Guest 2 months ago in Desktop User Suggestions 0

A Report with Parents Emails only excluding those that do not want to authorize.

I wanted to suggest the creation of a report that includes only the email addresses of parents who have opted to be contacted, while excluding those who have not provided consent. This would help streamline communication and ensure we're reaching ...
Guest 2 months ago in Desktop User Suggestions 0

Exporting Data

Good afternoon, when I export data from Procare to excel the formatting is pretty, but must be cleaned up prior to analyzing or using the data in a functional way in excel. I would like the export to excel to be not formatted to look pretty (like ...
Guest 2 months ago in Desktop User Suggestions 0

User Group permissions for Engage/Online

The customer is looking for a way to set user group (admin/non-admin) permissions so she does not have to go through and change each individual permissions. She is looking for a similar way to set these permissions as Procare Desktop has where she...
Kelsey Boyd 5 months ago in Online Ideas Workspace / OL - Permissions 0