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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow admins to remove payment types from all associated menus

Cadence wants certain users to only have Check and Money Order payment type options when accepting parent payments They tried using the Valid Values feature to manage this, however all payment methods are still appearing for these users when takin...
Guest 4 months ago in SCW 0

Admin notification for incident reports

When a staff member fills out an incident report it would be nice if the admin could get a notification so we can sign and approve it to be sent to the parents.
Guest 4 months ago in Desktop User Suggestions 0

being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...
Guest 4 months ago in Desktop User Suggestions 0

Agency credit card payments in Procare Desktop

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...
Benjamin Matson 8 months ago in Tuition Express / Increase Revenue 0

Archive old users

System Configuration > Locations & Users > Procare users Customer reported that for their situation (many locations under a single IKN), it would be very useful to be able to archive inactive users and remove them from the view of active...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 2 Planned

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline 4 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman 8 months ago in Procare Desktop / Internal Facing 0

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 4 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 4 months ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline 4 months ago in Online Ideas Workspace / Other 0