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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Include a traditional semi-monthly (custom option like in reports) option for billing

This is useful for centers that are trying to align their billing plans with parents who get paid semi-monthly. I have had several centers that have asked for this. The current workaround is for centers to bill by a week and a half, but it ends up...
Kelli Boreson 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg 4 months ago in SCW 0

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 4 months ago in Procare Desktop / Internal Facing 0

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 4 months ago in Desktop User Suggestions 0

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 1 Unlikely to implement

Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels almost 1 year ago in Procare Desktop / Enterprise Support 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 4 months ago in Online Ideas Workspace / OL - Student Data 0

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 4 months ago in Desktop User Suggestions 0

Adjust Wait List Screen so Registrations Filter in Chorological Order Based on Registration Date

Right now, when you go to the Approvals > Waitlist screen, the screen shows you pending registrations but not in chronological order, so it is hard to easily visually see the order in which you should be approving children from the waitlist. Th...
Robert Skylis 8 months ago in SCW 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 4 months ago in Online Ideas Workspace / OL - Staff Messaging 0