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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 4 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 4 months ago in Desktop User Suggestions 0

Syncing room transfers to desktop version

When a teacher transfers a child to another room on the Procare App it does not sync to the desktop version. Therefore if a licensor should ask for attendance it will show as incorrect, because the desktop shows one thing but the App and written a...
Guest 8 months ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Option to clear TE profiles

Customer would like an option inside of Desktop that would allow them to clear all Tuition Express profiles for all families at once. At the end of each year they want to easily clear profiles and collect newly completed authorization forms from t...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 0

Audit Option for History of Child Schedule changes

It would be helpful to be able to be able to see what changes were made in the child schedules and when/who completed these changes for auditing and billing purposes.
Guest 9 months ago in Desktop User Suggestions 0

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum almost 2 years ago in Procare Desktop / Internal Facing 5

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...
Guest 4 months ago in Desktop User Suggestions 0

Profile pictures

Please make desktop and online photos transfer to the app. As well as the primary and secondary pickup phone numbers. This would be super helpful when using the app to identify parents faces and grabbing the app for emergencies.
Guest 4 months ago in Desktop User Suggestions 0

Hardware for SCW

Customer asked if SCW has any integreated hardware options like Procare does. Credit card reader in particular
Mike Mercer over 1 year ago in SCW 0