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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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New Option for PTO Accrual

Caller suggested an option for 35-hour (one hour of sick PTO for every 35 hours worked) in accordance with new MI state laws; Ticket number 01594627
Erika Kreider 6 months ago in Desktop User Suggestions 0

Ability to Create and Save Custom Report Templates

Client would like the ability to save custom report templates. I have heard from many client that it would be really helpful to be able to save templates for reports they go back to again and again instead of having to recreate them each time.
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 3 Planned

Customize colors of rooms

Customers want more flexibility with organizing Online/FE. Some customers really like being able to color-code items, and many centers have rooms named after colors.
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - My School 1 Future consideration

Allow Engage Parents to view Deactivated Students

At this time in the Desktop to Engage platform if an Enrolled student's status is changed to another status, for example Inactive or Graduated, a parent can no longer view the historical information available for the child like Billing and Photos....
Lexi Hueseman over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith about 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement

Automatic reminders for requirements due

We are struggling keeping track of the required forms due dates. It would be great if there would be an option to send automatic reminders to us and the parents before the requirement is due.
Guest 9 months ago in Desktop User Suggestions 0

Enrollment Over Time Reporting

Please add a report where you can pull enrollment data over time so trend can be visible. As of now if I want to see total enrollment, by the week, over the course of a year - I would have to pull 52 total reports from the child enrollment reports...
Guest 3 months ago in Desktop User Suggestions 0

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0