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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device

BAM 44304963 - Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 0 Future consideration

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 17 Future consideration

Include requested schedule in Registration

Customer would like to allow parents to request schedules in the Procare Online Registration / Re-Registration Forms.Likely from a preset list. Maybe like a checkbox listBe able to approve the registrationAnd separately approve the schedule request
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 12 months ago in Online Ideas Workspace / OL - School Settings / OL - Sign In & Attendance 0 Future consideration

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney about 1 year ago in Online Ideas Workspace / OL - School Settings / OL - Student Data 0 Future consideration