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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Report for Subsidy Accounts

Breakdown Report that tells you monthly what is billed to each Subsidy account.
Guest 14 days ago in Desktop User Suggestions 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 7 months ago in TE Transactions / Center Daily Tasks 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 6 months ago in TE Transactions / Operational Efficiency 0

Be able to track subsidy the same as Desktop -- all the same capabilities

BAM 15529103 - Be able to track subsidies the same as Desktop -- all the same capabilities
Pam Littleton 15 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Be able to click and see the full comment written on the ledger once things are posted to the ledger.

Once a comment is posted to the ledger, if it's a longer comment you can't see the full comment, it cuts off and there is no way to view it while in the ledger. It would be helpful if you could click on the comment and scroll through it to read it...
Guest 15 days ago in Desktop User Suggestions 0

Be able to expand the ledger to a bigger size

It would be helpful if you could click and drag the ledger to a bigger size for viewing, it would allow you to see more detail including the full comments written, right now the comments are cut off and you can't click on them to view them in full.
Guest 15 days ago in Desktop User Suggestions 0

I would like to suggest one sign in code vs two. I do not see a need for two. Parents are very annoyed that two is required. Please let me know if this could change. Thank you.

No description provided
Guest 15 days ago in Desktop User Suggestions 0

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 6 months ago in Online Ideas Workspace / Other 0

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 30 days ago in Procare Desktop / Enterprise Support 0 In Review