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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Event sign-up capabilities

Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...
Courtney Iversen 5 months ago in Online Ideas Workspace / OL - Calendar 3

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 8 months ago in Online Ideas Workspace / OL - Reports 0

Add the Child Plud Upload Documents functionality to Procare Online / Engagement

Add in the functionality to - Select what documents are required from families for the student.- Send a link to the parents for the documents- Include validation with name and birthday- Clearly show what documents are required and how to upload them
Beth Carlin 14 days ago in Online Ideas Workspace / OL - Documents 0

Report for Subsidy Accounts

Breakdown Report that tells you monthly what is billed to each Subsidy account.
Guest 15 days ago in Desktop User Suggestions 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 7 months ago in TE Transactions / Center Daily Tasks 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 6 months ago in TE Transactions / Operational Efficiency 0

Be able to track subsidy the same as Desktop -- all the same capabilities

BAM 15529103 - Be able to track subsidies the same as Desktop -- all the same capabilities
Pam Littleton 15 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Be able to click and see the full comment written on the ledger once things are posted to the ledger.

Once a comment is posted to the ledger, if it's a longer comment you can't see the full comment, it cuts off and there is no way to view it while in the ledger. It would be helpful if you could click on the comment and scroll through it to read it...
Guest 15 days ago in Desktop User Suggestions 0

Be able to expand the ledger to a bigger size

It would be helpful if you could click and drag the ledger to a bigger size for viewing, it would allow you to see more detail including the full comments written, right now the comments are cut off and you can't click on them to view them in full.
Guest 15 days ago in Desktop User Suggestions 0

I would like to suggest one sign in code vs two. I do not see a need for two. Parents are very annoyed that two is required. Please let me know if this could change. Thank you.

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Guest 15 days ago in Desktop User Suggestions 0