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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 2 months ago in TE Transactions / Center Daily Tasks 0 In Review

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 3 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Call back system on wait time

This would be useful for when you have longer wait times people are not suck on hold for long periods of time.
Guest 13 days ago in Desktop User Suggestions 0

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of a corporate-level configuration option where they can set a cutoff time for their schools for the same time...
Jesse Hartman 14 days ago in Procare Desktop / Enterprise Support 0

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 6 months ago in Online Ideas Workspace / Tuition Express/Payments 0

my procare payment alert

It would be extremely helpful if there was an email sent when a payment is made through my procare.
Guest 16 days ago in Desktop User Suggestions 0

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information