Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 7 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

"Children Currently Checked In" should show scheduled sign out time.

On the dashboard where it shows "Children Currently Checked In", it would be beneficial to see their scheduled time out either instead of their time in or in addition to their time in. Additionally, it would be nice if they were highlighted in red...
Guest 3 months ago in Desktop User Suggestions 0

Inventory system

It would be very useful to implement an inventory system for infants, to keep track of diapers, wipes, changes of clothes. Parents bring in the supplies for their children, and each week the teachers have to do a manual count of inventory. If ther...
Guest 3 months ago in Desktop User Suggestions 0

Emailing Statements in procare desktop

When we are on a parent ledger and pull up a customer statement on report view and click the email report icon on the top left of the report, that it would default the parent email address in there for that parent or let you toggle which payer ema...
Guest 3 months ago in Desktop User Suggestions 0

Add ability for centers to multiply a daily rate for billing purposes

Some Centers bill monthly and want to be able to charge daily. In Desktop there is a way to run the billing and multiply the amount of days in the month. This is not billing based on attendance as they want to charge the daily regardless if the ch...
Chasity Dorsey about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 2 Future consideration

Edits should save after making changes to comment field in Connect Portal Personal Tab

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...
Guest 7 months ago in SCW 0 Future consideration

Employee Self-Service Functionality

Customer would like to see us develop a way for employees to view and manage their schedule and benefits (PTO/Sick requests for administrators to approve/deny) without having to request printouts from administrators.
Jesse Hartman 7 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith about 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement