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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 In Review

In the payment option the amount owed shouldn't populate automatically. It should show 0 until amount entered

Example: Payment made was $120 but Amount owed $240. When entered the payment by credit card option the amount automatically showed the $240 which needed to be changed to $120.00. This step is sometime missed by other administrators.
Guest 3 months ago in Desktop User Suggestions 0

Allow the Employee Earning/Withholding Summary to print a specific pay period and not go according to the paydate posted

Last year I was able to print out my payroll for Employee Earning/Withholding summary according to the payroll date range, NOT the date posted
Guest 3 months ago in Desktop User Suggestions 0

Ability to limit access to Tags for non-admins

In the staff role and permissions, there is not a setting for tags permissions. Client is concerned that teachers may accidentally delete or modify tags. Please consider making permissions around tags for "read" or "no access" to allow center's to...
Guest over 3 years ago in Online Ideas Workspace / Other 0

Password set up guidance

Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.
Guest over 3 years ago in Online Ideas Workspace / Other 1

Documents move with a child

We are beginning to use the document files to store all student files electronically. However we have noticed that if we add this child to another program, their documents don't import with the rest of their data
Guest 3 months ago in Desktop User Suggestions 0

Allow the classroom and intended enrollment date to be saved in MyProcare(Waitlist). Also, allow filtering on these key fields

The Waitlist would be of much greater value if we were able to save Classroom and Intended Enrollment date in MyProcare (Waitlist). These fields can be updated but the system does not allow it to be saved. Often potential customers register early ...
Guest 3 months ago in Desktop User Suggestions 0

Add Rate Screen & Reporting

I spoke with Mike Hummer at Primrose School at Moorefield Station. He would like to have; (1) a Procare Report that simply lists all the types and the associated rates. Furthermore, it would be helpful to have (2) a separate location within Procar...
Lexi Hueseman 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Additional Schedule Permissions

Customer wants to prevent certain users from making changes to schedules that have been applied from a schedule template. They would like users to be able to select preconfigured schedule templates through the dropdown menu in the Schedule window,...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Mobile app display rotation

Allow the app to be viewed horizontally. Currently the app only allows for portrait display. It would be nice if they could rotate as necessary.
Guest over 3 years ago in Online Ideas Workspace / Other 4