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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Event sign-up capabilities

Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...
Courtney Iversen 4 months ago in Online Ideas Workspace / OL - Calendar 3

EFT for Franchisees

It woulld be wonderful if we could use tuition express to invoice franchisees for our corporate locations using tuition express. Is this possible?
Guest 9 days ago in Desktop User Suggestions 0

Biiling Box

Helpful if Net Amount is provided for multi-line bills
Guest 10 days ago in Desktop User Suggestions 0

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 6 months ago in Online Ideas Workspace / OL - Reports 0

Expiring credit card report

The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
Guest about 1 month ago in Desktop User Suggestions 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 5 months ago in Online Ideas Workspace / Other 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 4 months ago in Procare Desktop / Internal Facing 0 In Review

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 4 months ago in TE Transactions / Operational Efficiency 0

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 6 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0