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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Sync the staff timecards through the app and desktop just like you do with the students.

This is beneficial for the staff to check in/out through the app, which is much simpler and more successful than checking in/out through the desktop. Admin uses the desktop to enter any other situations (Sick, Holiday, PTO, etc.) but it doesn't sh...
Guest 9 months ago in Desktop User Suggestions 0

Parent Engagement - Billing info on app

Currently if a school has PE and the parent goes to Make A Payment it says that Your School Does not currently accept online payments. I have had a lot of complaints from clients that it makes them sound like they just decided not to do it. When r...
Guest almost 4 years ago in Online Ideas Workspace 2

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow ACH payment on Registration forms

BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Sirah Brautigam 5 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 0

Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 5 months ago in Desktop User Suggestions 0

need salary info to log/date stamp when increases occur.

There is no record or report to pull that would indicate when an employee wage was increased and from what amount. Yes we can create a log, but that leaves room for human error. If the adjustment itself could time stamp and log (similar to enrolle...
Guest 5 months ago in Desktop User Suggestions 0

Red dot for visual cue on Pending Approval for activities

BAM - 32333447 - Customer would like to have a visual cue for pending approval list so you can easily see when there is a new one. " It would be great if when there was a Pending Approval on the Dashboard, a red dot could appear in the menu on the...
Sirah Brautigam 5 months ago in Online Ideas Workspace / OL - Dashboard 0

Time card corrections

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...
Guest 5 months ago in Desktop User Suggestions 0

I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 5 months ago in Desktop User Suggestions 1

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement