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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Invoice billing

Add invoice billing to procare desktop, allowing families to be billed to a specific invoice and then payments applied to that same invoice. The ledger is confusing for our families.
Guest 8 months ago in Desktop User Suggestions 0

Account Deletions

The ability to delete, completely, families that may have initially had an interest in the Center and have elected either not attend.
Guest 8 months ago in Desktop User Suggestions 0

Adding other Fields

Good afternoon, I would like to know if you guy can add "Slot Type" and "Child Full name" as fields in the Ledger Info report
Guest 8 months ago in Desktop User Suggestions 0

Customize Recurring Payment Request

Allow us to customize the message parents receive when we use the Recurring Payment Request feature so we can match it to our center policies.
Guest 8 months ago in Desktop User Suggestions 0

Add number of transactions to 15-month summary

TE Support and AM are using merchant statements in TE.com when a TE Pricing Action call gets escalated. They are using this to get the TE fees split by ACH and CC. They now know to use the 15 month summary to get that information, but also request...
Anastasia Goggins 8 months ago in Data Platform / Power BI Report 0 Planned

Time Card Approval w/ Initials

Customer reported a need to have more information on an existing Standard Report inside of Desktop. Report: Employee Data > Time Card > Employee Time Card Approval In the right hand side of the report are three columns under a 'Time Card App...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 2 Needs More Information

Charge Description Archive / Filter

Customer would like a system where they would be able to 'archive' legacy charge/credit descriptions that are no longer in use. The current Charge/Credit Descriptions window inside of System Configuration > Accounting Management > Family Acc...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Corporate report version: specific summary - Agency Accounts Only

Customer has requested a new Corporate Report that is a variant of an existing Corporate Report. Starting report would be Standard Reports > Agency Accounting > Charge Credit Summary > Specific Summary - Agency Accounts Only The request i...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Better Reports for Employee's 5 Day Schedules - option for 7 days starting Sunday

Other reporting options for Employee's schedules would be helpful. We like the look and layout of the Employee's 5 Day schedules however our pay cycle is Sunday to Saturday so this report only pulls in Sunday through Thursday. An option would be h...
Guest 9 months ago in Desktop User Suggestions 0 Future consideration

Make reporting lateness, absences, vacations, etc. more user-friendly

There is not an efficient user-friendly way to report that our child might be late, absent, or on vacation. Instead, we have to use either the Messages section (which has proven to be pretty useless, honestly). Or we have to try to put this into t...
Guest 9 months ago in Desktop User Suggestions 0 Different Product