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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson 5 months ago in Online Ideas Workspace / Tuition Express/Payments 0

date for moving a child up

It would be nice to have a date to move a child up to another class. then have the reports match that. right now if i pull a meal count report from 3 months ago its going to show a child who has moved in the wrong class, same goes for when we chan...
Guest 5 months ago in Desktop User Suggestions 0

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Schedule Lock

Customer wants more accurate historical reporting for schedules, and has expressed a need to 'lock' schedule information after a particular threshold is met, to ensure reporting accuracy. " For historic records, the end goal would be that when a w...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Schedule template restrictions

Customer expressed a need to restrict non-System Supervisor users from changing the default field values on any given schedule template that is created for, or already associated with a child record: Classroom Name Day In Out 'Start Date' and 'End...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Recent payment scroll bar

In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
Guest 5 months ago in Desktop User Suggestions 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 5 months ago in Online Ideas Workspace / OL - Permissions 0

When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 5 months ago in Desktop User Suggestions 0

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum over 1 year ago in TE Transactions / Reduce Resources to support TE 0

Paylocity API

Two customer have requested an API be built to connect with Paylocity for employee and payroll data.
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement