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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 5 months ago in Desktop User Suggestions 0

Parent Kiosk response triggers notification

Clients would like a way6 to set and receive notifications whenever a parent selects a certain response. e.g. Does your child have a fever? a yes response would trigger an alert or notification.
Guest over 3 years ago in Online Ideas Workspace 2

Schedule Lock

Customer wants more accurate historical reporting for schedules, and has expressed a need to 'lock' schedule information after a particular threshold is met, to ensure reporting accuracy. " For historic records, the end goal would be that when a w...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Schedule template restrictions

Customer expressed a need to restrict non-System Supervisor users from changing the default field values on any given schedule template that is created for, or already associated with a child record: Classroom Name Day In Out 'Start Date' and 'End...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum over 1 year ago in TE Transactions / Reduce Resources to support TE 0

Paylocity API

Two customer have requested an API be built to connect with Paylocity for employee and payroll data.
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 5 months ago in Desktop User Suggestions 0

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 5 months ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 5 months ago in Desktop User Suggestions 0