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Procare Desktop

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Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook over 2 years ago in Procare Desktop / External 1 Will Not Implement

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 0 In Review

Enhancement to IKS extra / LIB

The underlying issue is that the customer uses IKS in order to import registrations into Myprocare, but when they do so all of the imports arrive with the same time/date, so they are unable to prioritize the registrations in the order they were re...
Jesse Hartman 3 months ago in Procare Desktop / Internal Facing 1 In Review

Child Record indicators

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 2 Planned

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith 10 months ago in Procare Desktop / External 0 In Review

Desktop KinderSystems Integration Request: Washington

Premier has requested Washington be added to the list of states where the integration is available.Premier uses Desktop + Engage. Salesforce Breakdown 513 Current Desktop Customers (in Washington but not necessarily using KinderSystems) Enterprise...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 0 Planned

Desktop KinderSystems Integration Request: Ohio

The Nest has requested Ohio be added to the list of states where the KinderSystems Integration is available.The Nest uses Desktop + Engage. Salesforce breakdown for Ohio 773 Current Desktop Customers (In Ohio but not necessarily using KinderSystem...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 0 Planned

Myprocare Package Deletion Logging

Myprocare registrations are stored in 'packages' that can be imported from the Procare client. The relevant packages for an IKN are stored within the databae for that IKN. Currently, once a package is deleted, it is removed from the Procare_IKN da...
Preston Holden 4 months ago in Procare Desktop / External 3 Needs More Information

Archive/Filter for Tracking Items

Customer would like a way to archive or hide Tracking Items. Management of Tracking Items is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously used Trackin...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 1 Planned