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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Allow admins to send specific trainings to specific staff

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
Beth Carlin 15 days ago in Professional Development / Learning Management System 0

Allow users to create custom training for their locations

Customers would like the ability to add custom training to Procare Professional Developlent, specific to their needs
Beth Carlin 15 days ago in Professional Development / Course Content 0

PPD - Add Procare Training and Provide Certificates

Add Procare Implementation Training to Procare Professional Development.The Online / Engagement Training is already largely video based.Over the years we have heard customers interested in a certificate to prove they are Procare trained.
Beth Carlin 15 days ago in Professional Development / Course Content 0

Enhanced Billing Box Permissions

Customer would like expanded permission options for Billing Box, to allow users to open the Billing Box Window but not make any changes inside. Users sometimes need to reference Billing Box line items for specific children, but having to run a rep...
Jesse Hartman 16 days ago in Procare Desktop / Enterprise Support 0

When someone calls with a question and you say you are going to call them back so they can get their problem fixed... Then CALL them BACK.

No description provided
Guest 16 days ago in Desktop User Suggestions 0

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 6 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch Emails

Please bring back the option for Procare to send confirmation emails, for: Batch Summary, Settled Batch Summary.
Guest 17 days ago in Desktop User Suggestions 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information