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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.
Emma Satterfield over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Sign In & Attendance 1

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow ACH payment on Registration forms

BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Sirah Brautigam 6 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 0 Future consideration

Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 6 months ago in Desktop User Suggestions 0

need salary info to log/date stamp when increases occur.

There is no record or report to pull that would indicate when an employee wage was increased and from what amount. Yes we can create a log, but that leaves room for human error. If the adjustment itself could time stamp and log (similar to enrolle...
Guest 6 months ago in Desktop User Suggestions 0

Red dot for visual cue on Pending Approval for activities

BAM - 32333447 - Customer would like to have a visual cue for pending approval list so you can easily see when there is a new one. " It would be great if when there was a Pending Approval on the Dashboard, a red dot could appear in the menu on the...
Sirah Brautigam 6 months ago in Online Ideas Workspace / OL - Dashboard 0

Time card corrections

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...
Guest 6 months ago in Desktop User Suggestions 0

I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 6 months ago in Desktop User Suggestions 1

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

PDF codes that can pull future extra program registration info

It would help when pulling information for state licensing data
Angela Kligora 11 months ago in SCW 0 Future consideration