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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Allow the classroom and intended enrollment date to be saved in MyProcare(Waitlist). Also, allow filtering on these key fields

The Waitlist would be of much greater value if we were able to save Classroom and Intended Enrollment date in MyProcare (Waitlist). These fields can be updated but the system does not allow it to be saved. Often potential customers register early ...
Guest 5 months ago in Desktop User Suggestions 0

Add Rate Screen & Reporting

I spoke with Mike Hummer at Primrose School at Moorefield Station. He would like to have; (1) a Procare Report that simply lists all the types and the associated rates. Furthermore, it would be helpful to have (2) a separate location within Procar...
Lexi Hueseman 6 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Reports 3 Needs More Information

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 11 months ago in Procare Desktop / External 0 Will Not Implement

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith almost 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Prevent teachers from editing milestone configuration

Requested by Creative World. In the website, staff can go to Learning > Lesson Plans > All Milestones > And add/remove domains/subdomains/milestones. They don't want teachers to have access.
Guest over 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0 Will Not Implement

PAD Payments-Outstanding Logic

Within the Search Criteria under Payments-Outstanding, there is the option to filter by Auto Pay status. It works well for all clients except for PAD customers. This area of the software is not recognizing families who have 'Checking Account (PAD)...
Meagan Haas over 1 year ago in SCW 0 Future consideration

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum almost 2 years ago in TE Transactions / Reduce Resources to support TE 0 Future consideration

InSite Parent - Make it so Sponsor #2 cannot see subsidy amount on app.

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.
Guest about 3 years ago in SCW 0 Will Not Implement

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0