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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Phone Numbers in Desktop Don't Update Inside Desktop

Hi, when I change a phone number (cell phone) in the desktop database it does not pull that information into the text messaging dialogue box. Hey engineers - that's some lazy coding!
Guest 12 months ago in Desktop User Suggestions 0

Sort option for existing corp report

Customer would like to have an option to sort the Child Enrollment Summary corporate report by school code (e.g. S1, S2, S3, etc.) Module/Asset – FD Desired Fields – Same as current report Parameters/Filters – Same as current report but with a sor...
Jesse Hartman 12 months ago in Desktop User Suggestions 0

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.
Emma Satterfield almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Staff Check In & Timecard 1 Future consideration

Autopopulate Default Values for Site Admin (Full Access) Role & Provide activity ID's for all preconfigured roles

Several clients in Implementation and/or support need assist with role setup. When copying roles to another Role name the system does not display the activity ids and permissions associated - they remain yellow as the copied role is hard coded. Pl...
Tammy Schroeder almost 3 years ago in SCW 0 Future consideration

Attendance Codes

It would be really great if we could specifically code absences with reasons like Late Arrival, Medical Absence, Illness, etc! Then, having a report to give us specific numbers associated with this code
Guest 12 months ago in Desktop User Suggestions 0

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

The Re-Registration "Confirmation" parents receive make them believe they have a spot in our various programs, even if they will be on a waiting list.

Any center utilizing waitlists who have families returning (re-registering) for various sessions likely get complaints from parents about this. It appears that their child's registration is confirmed, even when they are being waitlisted. They prin...
Guest 6 months ago in Desktop User Suggestions 0

Filters should NOT reset when log out

Recently, after an update I believe, the filters I choose go away everytime I log out of the software. It should NOT reset unless I tell it too. Now I have to do the filter to enrolled students only EVERYTIME I log in.
Guest 12 months ago in Desktop User Suggestions 0

Aging Report - Show if the account has an active Tuition Express account

The customer would like the Aging Report to show the Tuition Express Account. They currently use these 2 Aging Reports 1) Account Aging and 2) Account Aging w/Tracking. More specifically, they requested a custom aging report and would like this re...
Beth Carlin 12 months ago in Procare Desktop / Enterprise Support 2 In Review

Account Aging Report with tracking that includes children's names

The customer would like a way to generate an account aging report with tracking that includes children's names. It would assist their school-age division, which is organized into districts and multiple school locations in Procare. These locations ...
Beth Carlin 12 months ago in Procare Desktop / Enterprise Support 2 In Review