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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Court Restrictions Field to Parent Portal

Right now, new families can enter data for the Court Restrictions field through the new family registration page. However, there is currently no way for families to change that data after they complete registration. Administrators can manually upd...
Robert Skylis over 1 year ago in SCW 0 Future consideration

Agency credit card payments in Procare Desktop

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...
Benjamin Matson about 1 year ago in TE Transactions / Increase Revenue 0

Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 7 months ago in Desktop User Suggestions 0

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Parent invitation

The wording and directions are not very clear for the parents to sign up. Asked that the directions be more clear or provide step by step directions.
Guest almost 4 years ago in Online Ideas Workspace / Other 2

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 7 months ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 7 months ago in Desktop User Suggestions 0

More Print options for Reports

Clients switching from DT to Online often request more print friendly reports. Especially get requests for financials, but in general - they are used to being able to have a variety of reports populate in a clean, print-friendly format. Would real...
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 0

ACH Routing Verification addition

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.
Mike Mercer over 1 year ago in SCW 0 In Review

Payment Reconciliation Tool - Not include already posted payments

Customers would prefer that the Payment Reconciliation Tool only show successful payments that have not posted to the ledger. Kama`aina Kids - 10859000 has reported successful payments and refunds showing in the Payments reconciliation tool that a...
Beth Carlin 7 months ago in Procare Desktop / Internal Facing 1 In Review