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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 2 years ago in Tuition Express / Operational Efficiency 1 Will not implement

Tuition Express reports need to have the option of Excel format

Most centers use excel, QuickBooks, or another type of program to reconcile bank accounts. All of these programs use excel as a starting point and puts Procare behind the times. Since we only have these reports from tuitionexpress.com in PDF forma...
Johnny Colvin about 1 year ago in Tuition Express / Center Daily Tasks 1 Will not implement

Ability to unsplit a split family

Currently there is no way to unsplit a split family.
Guest about 5 years ago in SCW 5 Will not implement

InSite Parent - Make it so Sponsor #2 cannot see subsidy amount on app.

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.
Guest over 2 years ago in SCW 0 Will not implement

Create a sibling report

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...
Kristina Gass almost 5 years ago in SCW 1 Will not implement

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest about 2 years ago in SCW 1 Will not implement

Customer needs ability to have admins change child centers on the child tab within a center Level

These admins need the ability to switch kids between the centers they oversee. They have too many centers and frequent changes (that need to be updated immediately), for someone with Business Level access to be doing it for them. To our knowledge,...
Tammy Schroeder over 1 year ago in SCW 1 Will not implement

Active Students versus Inactive Students

Current SCW Reporting aging reports show all students. We would like a report to show only students with active programming assigned to them.
Guest almost 5 years ago in SCW 0 Will not implement

Remove inactive childrens names from Year End Statement

Remove inactive children's names from Year End Statement.
Kristina Gass almost 5 years ago in SCW 0 Will not implement

Late Payment Fee Automatic Email

Add ability to automatically send out email to parents when Late Payment Fee automatic batch job is run.
Kristina Gass almost 5 years ago in SCW 0 Will not implement