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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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e-docs

Ability to build a form in the site. Client thought that was what it would be, she is disappointed she has to build a form on another platform and then upload here. Thought there would be an ability to build a form like the registration form build...
Guest almost 4 years ago in Online Ideas Workspace / Other 0

Allow partial refunds within the Issue Refund option available for collected payments

Avoid the need to fully refund and then charge the difference
Jack Pearson over 4 years ago in Primrose Private Ideas / Accounting/Billing 0

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg 8 months ago in SCW 0

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 8 months ago in Desktop User Suggestions 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 8 months ago in Online Ideas Workspace / OL - Student Data 0

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 8 months ago in Desktop User Suggestions 0

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 8 months ago in Online Ideas Workspace / OL - Staff Messaging 0

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 8 months ago in Desktop User Suggestions 0

Corporate version of FTE report

Customer wants to be able to pull their FTE data from a corporate report rather than location by location. They would like to see a corporate report that mirrors 'Weekly FTE Report by Classroom' found under Standard Reports > Family Data > C...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Planned