Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Online Ideas Workspace

Showing 473

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 8 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson 12 months ago in Online Ideas Workspace / OL - Newsletters 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 17 Future consideration

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Reports 2 Needs More Information

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen about 1 year ago in Online Ideas Workspace / OL - School Settings / OL - Sign In & Attendance 0 Future consideration

Allow Lesson Plan Customization or Upload for customer specific templates

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow customization within Bathroom Activity

Customer would like to be able to customize the Bathroom Activity Add options to the drop-down Notes line, tried and were successful
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Daily Activities 0

Show is a message has been read

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0

Center needs to be able to allow families to pay on seperate invoices, rather than the total due. If they add a "credit" then that will deduct from their bill. They do not want this to occur. They need families to be able to have an "activity fund" they they can deduct from each month as the activities occur Yes, families can edit how much they are paying when it comes time to pay a tuition invoice, but it will be confusing for families bc it will appear that they owe less with the "activity fund" credit money they have.

BAM 55316822 - Center needs to be able to allow families to pay on seperate invoices, rather than the total due. If they add a "credit" then that will deduct from their bill. They do not want this to occur. They need families to be able to have an...
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information