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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...
Guest 8 months ago in Desktop User Suggestions 0

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline 8 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 8 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 8 months ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline 8 months ago in Online Ideas Workspace / Other 0

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg 8 months ago in SCW 0

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 8 months ago in Desktop User Suggestions 0

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest over 2 years ago in SCW 1 Will not implement

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 8 months ago in Online Ideas Workspace / OL - Student Data 0