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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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search button for reports

There needs to be a search button for reports so tha you don't have to open a ton of things to find what you need
Guest 10 months ago in Desktop User Suggestions 0

Separate category other than employee or family for the emails for the Procare App login to a tablet, etc.

We purchased new tablets for the Procare App to be utilized. We were told to put a class name to the employee list. There needs to be a separate tab just for emails for the App usage.
Guest 10 months ago in Desktop User Suggestions 0

formulas for credits

I would like to be able to provide percentages off of invoices for certain families. It would be great to be able to input credits for family discounts, employee discounts, etc. And jus t put the percentage and they system calculate the amount.
Guest 10 months ago in Desktop User Suggestions 0

Ability to identify families that cannot be surcharged CC Fees

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...
Melissa Winterborne over 1 year ago in SCW 0

Remove Unknown from gender for both child and parent

Please remove the option of U for unknown from Child and Parent. This is confusing and not necessary.
Guest 10 months ago in Desktop User Suggestions 0

Communication search criteria broken up based on schedule start date

The system does not currently allow for email communication to be sent out to a group based on schedule start date. For an organization with over 2000 families, it is not possible to go through each student manually and determine if they need a we...
Mike Mercer 10 months ago in SCW 0

Third party hardware integration

Customer provided feedback about our current physical access hardware (feedback relevant for both KES and FPR). Customer understands that we are planning to build physical access hardware in the future, but needs a contactless option now. They wan...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Ability to change parent information after existing families register in the connect portal

Existing families often have information change and right now they cannot edit/update that info during a registration on the connect portal
Mike Mercer 10 months ago in SCW 0

Reg form- needed on corporate accounts

After months of waiting, we are very excited that registration forms are finally available. I however, learned that this feature is not available on the corporate account. Consistency is key for multi-site management and this a much-needed feature...
Guest 10 months ago in Desktop User Suggestions 0

Waitlist Export to Excel Report to include Grade Level Information from SCW

Currently, the Waitlist export to Excel Report includes Grade information coming only from New Registrations/New Families (those who do not have a Family or Child ID) When pulling the report there is no Grade information data for those with Grade ...
Zaid Gleisberg 10 months ago in SCW 0