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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Batch and Report Balance Update

Update totals being included in the batch on the batch and report screen. The value does not currently change when items are included or excluded. Would like to have this update for balancing purposes.
Kristina Gass almost 5 years ago in SCW 0 Will not implement

Autopay Batch-Charge more than Amount Due

Autopay Batch-Charge more than Amount Due- allow user to edit and charge more when running autopay manually from the Payments > Autopay batch screen.
Kristina Gass almost 5 years ago in SCW 1 Will not implement

Dynamically enable/disable partial approvals by transaction

partial approvals are enabled by default on all accounts in the TSYS terminal template; there is no way to override this and disable the setting for those who do not wish to receive partial approvals We need a way to dynamically enable/disable thi...
Jessica Flitcraft about 5 years ago in Tuition Express / Operational Efficiency 0 Planned

Ability to enter multiple family ID #s on Staff Profile

This is causing an issue with employee childcare deductions pulling from DCW into ADP correctly if staff have children at multiple locations. They are only able to enter one family ID # on the Staff profile, which means that is the only ledger tha...
Guest about 5 years ago in SCW 0 Will not implement

Enhance boarding to conditionally approve & hold

Attempt to mimic square model - want to enable processing before all boarding docs have been received (longest part of boarding is retrieving docs) Discussed at Gatekeepers offsight
Jessica Flitcraft about 5 years ago in Tuition Express / Increase Revenue / Operational Efficiency / Reduce Resources to support TE 0

Enhance batch fraud checks and submission tools

Manual process today - individual must press a button each day at 1PM to initiate settlement/funding Prior to pushing the button, each batch must be manually reviewed line by line for errors discussed at Gatekeepers kick off
Jessica Flitcraft about 5 years ago in Tuition Express / Reduce Resources to support TE 0 Planned

Offer Account Updater to aid with Recurring Billing approval rates

A large portion of billing via Procare customers is submitted via Card on File or Recurring Billing transacitons (60+% in first half of 2019). This form of billing can frequently get interrupted when a card expires or is replaced by the issuer. Ac...
Jessica Flitcraft over 5 years ago in Tuition Express / Center Daily Tasks / Increase CC over ACH adoption 0

PCI Validation assistance program

When customers utilize Procare's credit card processing services, they are required to validate their PCI compliance on a yearly basis via completion of an SAQ and performing vulnerability scans. These can both be difficult for anyone not familiar...
Jessica Flitcraft over 5 years ago in Tuition Express / Increase Revenue 0

Enable reports to be scheduled for delivery via email

TE.com is currently used by both centers, corporate offices and affiliates such as accountants. Some individuals only need reports for reconciliation purposes, no other functions offered in TE.com. To reduce the level of effort required for regula...
Jessica Flitcraft over 5 years ago in Tuition Express / Center Daily Tasks / Procare Cust Support 0

Unified Logging Library for Procare

What: create a library that compiles to a .dll that can used on all projects. Why: This will help in triaging issues coming from customers. Save time and resources investigating. Logs are lacking consistency, details, ability to set different lo...
Deleted User over 6 years ago in Procare Desktop 1 Unlikely to implement