Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 17 days ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson about 2 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 2 months ago in Online Ideas Workspace / Other 0 Future consideration

They would like a pending approval notification; maybe like messaging so the icon turns red or a pop up when the admin has something that needs approval

BAM 78355010 - They would like a pending approval notification; maybe like messaging so the icon turns red or a pop up when the admin has something that needs approval
Pam Littleton 4 days ago in Online Ideas Workspace / OL - Dashboard 0 Future consideration

Customer wants the ability to filter attendance data by most recently signed in -- this was possible for them on the dashboard of Procare Desktop

BAM 36762249 - Customer wants the ability to filter attendance data by most recently signed in -- this was possible for them on the dashboard of Procare Desktop
Pam Littleton 4 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device

BAM 44304963 - Center would like a mobile friendly registration form for parents to complete Reg. form from their mobile device
Pam Littleton 4 days ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Add time stamp for last update to Billing Filter Buttons

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...
Brian Bistline 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Include requested schedule in Registration

Customer would like to allow parents to request schedules in the Procare Online Registration / Re-Registration Forms.Likely from a preset list. Maybe like a checkbox listBe able to approve the registrationAnd separately approve the schedule request
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 3 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration